Covid-19 information

Dear Madison family,

Thank you for your patience, dedication and trust this past year. Our team worked hard to adjust to the challenges of the COVID-19 pandemic and we’re extremely grateful to each of you for working alongside us through this uniquely difficult time. We believe our transition to a curbside model was instrumental in allowing us to provide the outstanding veterinary care you’ve come to expect while protecting you, your pets, and our staff.  

That said, we have missed seeing your faces and are excited to share an important announcement:

Per new CDC guidance, we will partially reopen for face-to-face appointments on July 5th. During this time, we will also continue to provide curbside service to clients.

We know how important it is for our clients to feel safe and comfortable, which is why we are excited to offer both options. Here’s what you need to know!

Scheduling Appointments

  • You can now schedule either curbside or in-person doctor appointments. 

  • Surgery/dental/boarding check ins, technician appointments and medication/food pick-ups will continue to operate as curbside only.

  • If you have a pre-scheduled appointment for curbside service, we are working to contact you to confirm if you would like to keep or modify your appointment. Please note that we may not be able to contact you before your scheduled appointment.

  • If you have a pre-scheduled appointment for curbside service and would like to change to an in-person appointment, feel free to contact us directly.

  • We have limited availability for appointments of both types, so please understand that there may be extended delays when scheduling.

COVID Safety Policies

Per current CDC guidelines, individuals who are fully vaccinated are not required to wear masks in our building. If you are not fully vaccinated, we ask that you continue to wear a mask.  We will adjust as further guidelines are issued. 

We also ask that all in-person appointments are limited to two clients per appointment.  If you cannot adhere to these guidelines, we request you continue to utilize our curbside service.

Whether it’s just your eyes or your smiling face, we can’t wait to see you again. Thank you again for your patience and support during the past year. We are honored that you have chosen us to provide veterinary care for your beloved pets and are excited to work with you to build the best plan possible to keep them (and you) happy and healthy!

Thank you,

The Madison Veterinary Hospital Staff