Covid-19 information

Covid-19 Update 4/29/2020

It now appears that dogs and cats are susceptible to infection with the novel corona virus (Covid-19).

In some cases it has caused mild respiratory disease and in some cases there have been no signs of disease.

Humans are able to pass the virus to dogs and cats.

It does NOT appear that dogs and cats can transmit the virus to humans.

If you are sick with sings of Covid-19 distance yourself from pets as you would other people. If there is no one available to help you take care of your pets, wash your hands before and after contact.

In this time of uncertainty we are doing our best to stay on top of new developments and to keep you informed. If you have any questions, please call us or consult the cdc.gov site for information.

https://www.cdc.gov/

Madison Veterinary Hospital is considered an essential business and will continue to care for our patients and their families during this pandemic.

As of today, our hours of operation have not changed.  However we have instituted several changes with the intent of keeping our staff healthy and working while protecting our human clients as well.

  • Our staff is following Oakland County Guidelines and every staff member is screened for fever and symptoms at the start of every shift.

  • Curbside service only.  Clients will not be allowed inside the building until further notice.

    • The exception to this rule is humane euthanasia. We want you to be able to be with your pet during that difficult time, and we will do our best to maintain the recommended 6 foot distance.

    • Please call us when you are in the parking lot for your appointment. You will still give a history to the technician and talk to the doctor after the exam. Depending on the weather these conversations will happen car side or over the phone. 

      • Please make sure to have your cell phone charged and the ringer on!

  • We have split our doctors and technicians into two teams to limit contact.  This should help to keep Madison open, but it does limit appointment availability. Please be patient and understanding if you are unable to see your usual veterinarian. 

  • We are rescheduling some non urgent appointments.  If you are not sure if you should bring your pet in, please call us!  We are happy to chat and help you figure out the best course of action for your pet(s).

    • Essential visits that should not be put off: Painful, limping, bleeding, intense vomiting/diarrhea, Not eating. Puppy vaccines. Adult vaccines that are overdue – especially Lepto!

    • Visits that can wait: Routine exams for healthy pets without vaccines being due, routine, heartworm testing, Nail trims.

    • Surgeries that should not be postponed: Dental procedures with advanced disease or pain, mass removals, orthopedic surgeries, bladder stone removal, older spays, cat neuters.

    • Surgeries that may be postponed – contact your veterinarian to discuss your animal in particular: Spays, Neuters, Prophylactic dental cleanings (those with minimal disease and no signs of pain)

  • If you have any questions, concerns, or needs please don’t hesitate to call us

    

When no human clients are allowed in the lobby, our furry ones don't mind

240 East 12 Mile Road

Madison Heights, Michgan, 48071